To request a case, you must reach out to our Customer Service team for assistance. There is no guarantee that cases will be available.

If you would like to sign up for restock notifications, please log in to your Gentle Monster account or create one. Then you’ll go to the page of the frames you’re interested in and select "Out of Stock- Notify Me".

Products listed as ‘Sold Out’ will not be re-stocked and are no longer in production.

We ask that you take photos of the product and send these to our Customer Service team along with the photos.

Sizes and measurements can be found in the size guide located under "Product Details" on the product page.

The product was restocked; However, it is available on a first come-first serve basis and may have sold out due to being released in limited quantities.

The store inventory can vary depending on the location and we recommend that you contact them directly.
Gentle Monster New York: +1 213-935-8114 (Opt. #1)
Gentle Monster Los Angeles: +1 213-935-8114 (Opt. #2)
Gentle Monster San Jose: +1 213-935-8114 (Opt. #3)
Gentle Monster Costa Mesa: +1 213-935-8114 (Opt. #4)
Gentle Monster Houston: +1 213-935-8114 (Opt. #5)