No, you do not require an account and have the option to check out as a guest.

In order to verify your code, please log in to your account and select "Verify Serial Code". If you receive an error message more than three times, please reach out to Customer Service.

If you are experiencing difficulty with logging in to your account, please first reset your password. If this does not resolve your problem, please reach out to Customer Service.

Log in to your account and go to "Account Settings". Under the information tab there is an option labeled "Delete Account". All order history will be removed once the account has been deleted.

You can modify your information under [Profile > Edit] except Date of Birth and Name. Please contact customer service to modify Date of Birth and Name.

Our office is open Monday through Friday from 9 am to 6 pm PST. Emails sent during the weekend will be replied to on the following business day (Monday). In addition, please make sure to check your spam/junk inbox folders for correspondence from cs.us@gentlemonster.com.