GENTLE MONSTER Official Site

Please be advised that changing your location while shopping will remove all contents from your Shopping Bag.

Shopping Bag

Can I combine the order details that non-member order history and after registering a member?

We apologise however, any orders placed from an existing account will no longer be able modify.
I didn't received the password reset email even if I click the Find Password button.

Please contact us at our customer service line +65 9017 7923 and our team will assist you from there.
Where can I check all the order details?

Member
You can check it through [Login > Account > Order].

Non-member
Please go to [Track your order] under Customer Service menu, You can track your order with your email address that you put in when you make a purchase and the order number.

FAQ