Lens Customization
Add light adaptive lenses to your Gentle Monster Intelligent Eyewear. They respond naturally to indoor and outdoor light while keeping all intelligent features intact.
Explore the 5 models available for lens customization.
How to Order Light Adaptive Lenses
Damage or deformation caused during lens processing or fitting at a third-party optician is not covered under warranty and is not eligible for exchange or refund.
Step 1. Select your frame
Select your preferred Intelligent Eyewear frame. Frames that support light adaptive lenses display a Change Lens button.
Step 2. Select your lens
Tap Customize Lens, then select Light Adaptive Lenses. Review your selected lens and the return and exchange policy, then save to apply the option to your product.
Step 3. Review and pay
Review the selected lenses and any additional charges on the product page, then complete your order. Production begins once payment is complete, after which cancellations, returns, and refunds are not available.
Light Adaptive Lenses
Clear indoors, these lenses darken to a deep gray outdoors depending on the amount of light. Stay comfortable in any environment with a single pair of eyewear.
Light adaptive lens customization is available for non-prescription lenses only.
Lens color that adapts to every environment
Clear indoors and gray outdoors, the lens color adapts to your surroundings.
Natural transitions based on light
Light adaptive lenses change color naturally according to the amount of light.
Intelligent features, unchanged
All Intelligent Eyewear features remain fully available with light adaptive lenses.
Prescription Lens Guide
Intelligent Eyewear uses dedicated lens specifications, so lens replacement requires specialized equipment and expertise. For safe replacement, we recommend having your lenses replaced at an optical store that has completed Gentle Monster and ZEISS training and certification. You can find the list of certified optical stores on the ZEISS Korea information page (*opening in December), and you are free to visit any store on the list.
1. All lens-related consultations, orders, payments, and replacement services are handled directly by the selected retailer. Gentle Monster does not receive any commissions or other compensation from these services. 2. Damage to the frame or electronic components, or any malfunction resulting from lens removal, installation, or replacement performed by a non-certified optical retailer, is not covered under Gentle Monster's warranty, including free repair, replacement, or refund. 3. Before visiting, please contact your selected retailer to confirm service availability, prescription options, estimated turnaround times, and pricing.
Contact Us
Need help with light adaptive lenses, prescription lenses, or your order? Please contact our Customer Support team.
Call us
Monday – Friday, 9:30 am – 5:00 pm (KST)
Calls are recorded to improve service quality.
Email us
Send us your contact information and prescription lens inquiry. We’ll get back to you within 48 business hours.
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