GENTLE MONSTER Official Site
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공지 - Overseas purchase & Refund Policy

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Author : Gentle monster Date14-07-24 12:46 count14,390회 Comments0건

Phone number :

Product name :

Place of purchases :

Days of purchases :

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Overseas purchase is now available in our website.
 
Heres a quick guideline on how to make overseas purchase.
Click the item you wish to purchase
Click BUY NOW
Click OVERSEAS PURCHASE
Input info for shipping. (please input all info in English)
* Delivery will take around 5~7 business days.
 
In order to check your order status,
Click ORDER on top right corner of our website.
Input your email and password under CHECKING YOUR OVERSEAS ORDER STATUS.


* REFUND
If you wish to return the goods, please send it to us within 1 week upon receiving the goods.
In order to process refund, we have to receive and see the product first. Please follow the refund procedure:

1. leave your name, email address, phone number, product name, order number on the Q&A board.
2. return the product to this address:
    6F 25, Jandari-ro, Mapo-gu, Seoul, Korea
3. Note that only the product price will be refunded (shipping fee of USD 25.00 will not be refunded)

* EXCHANGE
In order to have your item exchanged, we recommend that you follow REFUND process and place a re-order.