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www.gentlemonster.com (the “Website”) is owned and operated by IICOMBINED Co., Ltd., a global corporation based in Seoul, Republic of Korea. (Collectively the “Company”, “we”, “our”, or “us”).
This Privacy Policy (the "Policy") explains how the Company collects, stores, uses, discloses, or otherwise processes personal information of its customers, visitors, prospects and other users (“user(s)”, “you”, or “your”) while you visit or use the Website. This Policy also applies to other services, including stores, that display or link to these terms.
Effective: September 7, 2022.
“Personal Information” means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, economic, cultural or social identity of that natural person
Personal information to be collected by us are as follows:
| Types of Service | Categories of Information to be Collected |
|---|---|
| Membership Registration |
i) When you register in the Website directly ii) When you register through Google or Facebook iii) If you are minor |
| Provision of Services or Products | [Required] Information of ordering and/or receiving person (name, e-mail address, phone number, address) |
| Customer Services (inquiry, reservation, return and/or repair of the products) |
[Required] Name, E-mail address, details of the inquiry (purchase and payment records, repair records, reservation records) [Optional] Birth date, gender, national information, phone number, address, purchase location and date |
| Payment | [Required] Credit card details, bank account details, CI |
| Refund | [Required] Name, history for shipping and billing, bank account details |
| Marketing and Advertising (including events, contest or sweepstakes) | [Optional] Name, E-mail address, phone number, birth date, cookies, IP address, CI |
| Contents | Image information taken and uploaded by the customer from participatory content |
| Lists | Items to be collected |
|---|---|
| Log information | IP address, log data, use time, search word input by user, visited pages, internet protocol address, cookies, purchase and payment records, access suspension records |
We may collect your information by the following ways:
We use the information collected by you for the following purposes:
We will obtain consent from you if we need to use Personal Information other than those expressly stated in this Policy.
Except for the following cases, we will not disclose Personal Information to a third party:
Disclosure with affiliates, partners and service providers
When you provide consent
Required by law
We do not sell or rent any of your Personal Information.
We entrust the following scope of work to provide you better services.
| Company Name | Contact Info | Items of Personal Information | Country, Method | Purpose/Entrusted work | Retention and Use Period |
| IICOMBINED Co., Ltd. | privacy@gentlemonster.com | Operating system, Application Version Number (OS version), device model, member identifier (member serial number), UUID, UDID | Country – Republic of Korea Method – Transferred through the network when using the service |
Items created automatically and collected while using the game services | 3 months from the date the game services end |
You or your legal representatives, as main agents of the information, may exercise the following rights regarding the collection, use and sharing of Personal Information by us:
Right to Information
Right to rectification
Right to erasure
Right to restrict processing
Right to data portability
Right to object
Right to automated processing, including profiling
You also have the right to lodge a complaint with the relevant supervisory authority in the country in which you reside.
In order to exercise the above rights, please go to “My Account” on our website and find the 'amendment’ tab, where you may request to exercise any of the above rights. You may also send us an e-mail with certain required written form (see the details stated hereunder). We will take measures without delay and give notice about the results of such measures to you.
We may reject the request only if the applicable law allows us to do so.
In order to fulfill your request, we will need to verify your identity.
Please note that we cannot fulfill your request if we cannot verify your identity.
Our website uses cookies to distinguish you from other users of our website. This helps us provide you with a good experience when you browse our website and allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.
When you visit our website, we may automatically collect the following types of information from you: Your automatic login information when you become a member and the cart ID when placing the order as a guest. Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
We regard the security of your Personal Information very important. We construct the following security measures to protect your Personal Information from any unauthorized access, release, use or modification
Encryption of Personal Information
Counter measures against hacking
Establish and execute an internal management plan
Install and operate access control systems
Take measures to prevent forging or alteration of access records
In principle, as soon as the purpose for the collection of Personal Information has been achieved, the applicable information shall be destroyed without delay. The procedures, deadlines, and methods are specified in detail below.
Procedure for disposal
Deadline for disposal
Method of disposal
We do not collect any information from children under the age as prescribed in the laws of applicable jurisdiction. Our website and application has an age limit function so that children cannot use it and we do not intentionally collect any Personal Information from children through that function. If we obtain knowledge that we have collected any Personal Information from children under the age as prescribed in the laws of applicable jurisdiction, we will delete that information from existing files.
However, if we collect any Personal Information from children under the age as prescribed in the laws of applicable jurisdiction for the services for an unavoidable reason, we will go through the additional procedures for protecting the Personal Information of children:verify, to the extent that efforts are reasonably made, whether they are children of the age at which consent from their guardian is required and the consenting person is an authorized one.
We have the right to amend or modify this Policy from time to time and, in such case, we will make a public notice of it through bulletin board of its website or through individual notice such as written document, fax or e-mail.
Our business is engaged globally, thus, we may provide your Personal Information to the companies located in other countries for the purpose as expressly stated in this Policy. For the places where the Personal Information is transmitted, retained, or processed, we take reasonable measures protecting Personal Information.
The website, product or service of the Company may include links to those of a third party and the privacy protection policy of the site of a third party may be different. Thus, it is required for users to check such third party’s policy linked to the site of the Company.
The Company designates the following CPO (Chief Privacy Officer) and DPO (Data Protection Officer) to protect Personal Information of users and deal with complaints from users.
| Position | Name | Department | Address | Contact number | Email address |
|---|---|---|---|---|---|
| CPO | TAEHO JUNG | IT Division | 41, Eoulmadang-ro 5-gil, Mapo-gu, Seoul, Republic of Korea | +82-02-6956-6090 | privacy@gentlemonster.com |
| DPO | JAEYOUNG LEE |
| Position | CPO | DPO |
|---|---|---|
| Name | TAEHO JUNG | JAEYOUNG LEE |
| Department | IT Division | |
| Address | 41, Eoulmadang-ro 5-gil, Mapo-gu, Seoul, Republic of Korea | |
| Email address | +82-02-6956-6090 | |
| Email address | privacy@gentlemonster.com | |
