Gentle Monster service at your fingertips, no matter where you are.

Our online Product Service team offers repair services no matter where you are located. You’ll receive your product back repaired and ready to wear.

For your convenience and utmost experience, our global flagship stores offer complimentary adjustments of our Gentle Monster products.
In the event that in-store adjustments are not available or if you need any further Product Service, we will send your product off to US office or HQ office and ship it back to you when it is ready.