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Our online Product Service team offers repair services no matter where you are located. You’ll receive your product back repaired and ready to wear.
Our global flagship stores offer complimentary adjustments for the utmost experience with our Gentle Monster products for your convivence. In the case that in-store adjustments are not available, we will take in your product and ship it back to you.
Select a location and find the nearest Gentle Monster stores.
Gentle Monster Sinsa Flagship offers a personal 1:1 product service and consultation experience, where a dedicated service expert will guide you through our service plans to find the perfect solution based on your lifestyle. Appointments can be made online to fit your needs and schedule.
We offer replacement services for severely damaged and deformed products.
Products with signs of wear can be restored back to its original condition.
Products that need plating, coating, and welding need to be repaired at our headquarters. We offer temporary replacements during the duration of the repair.