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Our online Product Service team offers repair services no matter where you are located. You’ll receive your product back repaired and ready to wear.
Our global flagship stores offer complimentary adjustments for the utmost experience with our Gentle Monster products for your convivence. In the case that in-store adjustments are not available, we will take in your product and ship it back to you.
Select a location and find the nearest Gentle Monster stores.
Visit the Sinsa Flagship store for a private experience dedicated to you and your product. You’ll receive a thorough analysis along with some tips to best care for your product suited to your lifestyle. All appointments will be personalized to you, guided by a member from our team of devoted experts. Schedule an appointment online to service your product at your convenience.
Products with severe damages and distortions will be replaced.
Acetate products with scratches and dents can be polished and restored back to its original condition.
Deep clean your product to thoroughly clean built-up debris from daily use.