1. Information Collection
A. Information Collected
“Personal Information” means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
Personal information to be collected by us are as follows:
- Information Provided by You
We may collect the following information directly provided by you.Types of Service Categories of Information to be Collected Membership Registration i) When you register in the Website directly
[Required] Name, E-mail address, phone number, password, encoded identification information (“CI”)
[Optional] gender, birth date, national informationii) When you register through Google or Facebook
[Required] ID, Name, E-mail address, phone number, gender, birth date, CI
[Optional] gender, birth dateiii) If you are minor
[Required] Information of legal representatives (name, birth date, CI of legal representatives)Provision of Services or Products [Required] Information of ordering and/or receiving person (name, e-mail address, phone number, address) Customer Services (inquiry, reservation, return and/or repair of the products) [Required] Name, E-mail address, details of the inquiry (purchase and payment records, repair records, reservation records)
[Optional] Birth date, gender, national information, phone number, address, purchase location and datePayment [Required] Credit card details, bank account details, CI Refund [Required] Name, history for shipping and billing, bank account details Marketing and Advertising (including events, contest or sweepstakes) [Optional] Name, E-mail address, phone number, birth date, cookies, IP address, CI Contents Image information taken and uploaded by the customer from participatory content Items created automatically and collected while using the services Operating system, Application Version Number (OS version), device model, member identifier (member serial number), UUID, UDID - Information Collected When You Use Our Website
Besides of information directly provided by you, we may collect information in the course when you use the service provided by us.Lists Items to be collected Log information IP address, log data, use time, search word input by user, visited pages, internet protocol address, cookies, purchase and payment records, access suspension records
B. Method of Collection
We may collect your information by the following ways:
- webpage, written form, fax, telephone calling, e-mail, tools and cookies for collection of created information
- provided by partner companies
C. Retention Period of Personal Information
- We keep and use personal information for the period mentioned when we collected your personal information. However, we may retain such information as per the applicable law.
- We retain and use personal information for members from the date of entering into the service contract(when creating an account) until the service contract is terminated(including withdrawing from membership or being suspended).
- Unless a determined as per applicable law or upon a request made by you, we will dispose information we do not re-use for the period(1 year) as per applicable law, or will keep and manage sleeper member’s information separately from other members. We will notify you 30 days before the date the information is disposed, or kept and managed by means of email, writing, phone or other similar methods.
- Items of personal information that need to be destroyed or kept separately as per the above is as below.
| Categories | Categories of Information |
|---|---|
| Kept Separately | ID, PW, Phone Number, Optional Information (Gender, Date of Birth), Marketing Consent |
- The retention period as per the applicable law is as below:
| Information | Period | Reason for Retention |
|---|---|---|
| Records on display/advertisements | 6 months | Act on the Consumer Protection in Electronic Commerce Article 6, Enforcement Decree Article 6 |
| Records on contract, withdrawal | 5 years | |
| Record on payment, supply of goods, etc. | 5 years | |
| Record on consumer complaints, disputes | 3 years | |
| Record on computer communications, internet access | 3 months | Protection of Communications Secrets Act Article 15-2, Enforcement Decree Article 41 |
- We may keep such information in accordance with company policy to prevent material damage, crimes, lawsuits, etc. even if not provided as per the applicable law. However, we will only keep necessary information and retention period to achieve such purpose. “Fraudulent Use” means any acts that do not conform to the normal e-commerce practices, which may include illegal acts or taking unfair advantage of the site, including but not limited to the examples below.
Ex) Intentionally interfering with the normal business activities and service operation of us, such as habitually or repeatedly canceling or returning goods without a justifiable reason after purchasing goods, repetitive membership withdrawal and re-registration, or participating in sweepstakes using multiple emails, act of taking unfair advantage by using other sites.
| Information | Period | Reason for Retention |
|---|---|---|
| Fraudulent Use related Information < Name, Phone Number, Email, Address, Identity verification result value provided by the identity verification agency (CI/DI) > | 5 years | Prevention of fraudulent use |