Import Duty and Tax

The product price does not include tax, and the amount of duties will vary by different terms and tax policies for each country.

You can check the tax and VAT during the checkout process on our website. By including these in your payment, we guarantee that there will be no additional charges upon delivery.

If duties and taxes are not paid during checkout, once your order is ready for delivery in your country, the local courier will contact you to inform you of the tax and duty. In this case, the customer will be responsible for any duties imposed by local customs.

*Shipping to Australia, France, Germany, Italy, Taiwan area, China, Hong Kong, Thailand, and the United Kingdom:
 Gentle Monster offers a full Delivered Duty Paid (DDP) shipping service to the countries listed above.

Refused to Pay Tax

If you refuse to pay tax or it is not paid within certain period, your parcel will be automatically sent back to Gentle Monster.
You will get a refund after deducting $30 for delivery when the product arrives at our warehouse.