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www.gentlemonster.com (the “Website”) is owned and operated by IICOMBINED Co., Ltd., a global corporation based out of Seoul, South Korea, and its subsidiary, IICOMBINED SINGAPORE PTE. LTD., with registered office at 2 Orchard Turn, #01-13 Ion Orchard Singapore 238801 and its registered number of 201716230M (Collectively the “Company”, “We”, “Our”, or “Us”).
This Privacy Policy (the "Policy") explains how the Company collects, stores , uses, discloses, or otherwise processes the personal information of its clients and prospects (the “User”, “you”, or “your”) while you visit or use the Website.
The Company takes its responsibilities as a controller of your personal information provided or collected on the Website under Singapore’s Personal Data Protection Act 2012 and any statutory amendments or re-enactments made of the Personal Data Protection Act 2012 from time to time (collectively the “PDPA”) seriously. The Company also recognizes the importance of your personal information and endeavor to protect your personal information through our compliance with the PDPA.
In case of modification thereof, the Company will make public notice of it through posting it on the bulletin board of the Website or individual notice through sending mails, text messages, e-mails or other method.
Effective: September 7, 2022.
Personal information items to be collected by the Company are as follows:
Title of service | Items to be collected |
---|---|
Membership Registration |
i) when you register in the Website directly ii) when you register through Google or Facebook iii) when you are minor |
Provision of Services or Products | [Required] Information of ordering and/or receiving person (name, e-mail address, phone number, address) |
Customer Services (inquiry, reservation, return and/or repair of the products) |
[Required] Name, E-mail address, details of the inquiry (purchase and payment records, repair records, reservation records) [Optional] Birth date, gender, national information, phone number, address, purchase location and date |
Payment | [Required] Credit card details, bank account details, CI |
Refund | [Required] Name, history for shipping and billing, bank account details |
Marketing and advertising | [Optional] Name, E-mail address, phone number, birth date, cookies, IP address, CI |
Contents | Image information taken and uploaded by the customer from participatory content |
Lists | Items to be collected |
---|---|
Log information | IP address, log data, use time, search word input by user, visited pages, internet protocol address, cookies, purchase and payment records, access suspension records |
The Company collects the information of Users in a way of the followings:
The Company uses the collected information of Users for the following purposes:
The Company agrees that it will obtain a consent from the Users, if the Company desires to use the information other than those expressly stated in this Policy.
Except for the following cases, the Company will not disclose personal information with a third party:
Entrust of Personal Information
Company Name | Contact Info | Items of Personal Information | Country, Method | Purpose/Entrusted work | Retention and Use Period |
IICOMBINED Co., Ltd. | privacy@gentlemonster.com | Operating system, Application Version Number (OS version), device model, member identifier (member serial number), UUID, UDID | Country – Republic of Korea Method – Transferred through the network when using the service |
Items created automatically and collected while using the game services | 3 months from the date the game services end |
The Users or their legal representatives, as main agents of the information, may exercise the following rights regarding the collection, use and sharing of personal information by the Company:
If, in order to exercise the above rights, you, as an User, may use the menu of “my account” of Website (https://www.gentlemonster.com/sg/customer/index) or contact the Company by sending a document or e-mails, or using telephone to the Company with a required written form (see the details stated hereunder), the Company will take measures without delay and give an notice about the results of such measures to the User basically within ten (10) business days : Provided that the Company may reject the request of you only to the extent that there exists either proper cause as prescribed in the laws or equivalent cause.
The Company regard the security of personal information of uses as very important. The company constructs the following security measures to protect the Users' personal information from any unauthorized access, release, use or modification
In principle, as soon as the purpose for the collection of personal information has been achieved, the applicable information shall be destroyed without delay. The procedures, deadlines, and methods are specified in detail below.
In principle, the Company does not collect any information from the children under 16 or equivalent minimum age as prescribed in the laws in relevant jurisdiction. The website, products and services of the Company are the ones to be provided to ordinary people, in principle. The website or application of the Company has function to do age limit so that children cannot use it and the Company does not intentionally collect any personal information from children through that function.
However, if the Company collects any personal information from children under 16 or equivalent minimum age as prescribed in the laws in relevant jurisdiction for the services for unavoidable reason, the Company will go through the additional procedure of the followings for protecting that personal information of children:• verify, to the extent that efforts are reasonably made, whether they are children of the age at which consent from their guardian is required and the consenting person is an authorized one.
The Company has the right to amend or modify this Policy from time to time and, in such case, the Company will make a public notice of it through bulletin board of its website (or through individual notice such as written document, fax or e-mail) and obtain consent from the Users if required by relevant laws.
Considering it engages in global businesses, the Company may provide the Users' personal information to the companies located in other countries for the purpose as expressly stated in this Policy. For the places where the personal information is transmitted, retained, or processed, the Company takes reasonable measures for protecting the personal information.
The website, product or service of the Company may include the links to the ones of a third party and the privacy protection policy of the site of third party may be different. Thus, it is required for the Users to check additionally that policy of a third party site linked to the site of the Company.
The Company designates the following CPO (Chief Privacy Officer) and DPO (Data Protection Officer) to protect personal information of Users and deal with complaints from Users.
Position | Name | Department | Address | Contact number | Email address |
---|---|---|---|---|---|
CPO | TAEHO JUNG | IT Division | 41, Eoulmadang-ro 5-gil, Mapo-gu, Seoul, Republic of Korea | +82-02-6956-6090 | privacy@gentlemonster.com |
DPO | JAEYOUNG LEE |
Position | CPO | DPO |
---|---|---|
Name | TAEHO JUNG | JAEYOUNG LEE |
Department | IT Division | |
Address | 41, Eoulmadang-ro 5-gil, Mapo-gu, Seoul, Republic of Korea | |
Email address | +82-02-6956-6090 | |
Email address | privacy@gentlemonster.com |
Vendor name | Information |
---|---|
Ninja Van Group | Delivery |
If the User resides in California, USA, certain rights may be given. The Company prepare preventive measures necessary for protecting personal information of members so that the Company can comply with online privacy protection laws of California.
In case of leakage of personal information, User may request the Company to check the leakage. In addition, all Users in the Website, can modify their information at any time by using the menu for changing information by connecting their personal account.
Moreover, the Company does not trace the visitors of the Website nor use any signals for 'tracing prevent'. The Company will not collect and provide any personal identification information through ad services without consent of Users.