隱私政策

Article 1. Purpose and Items of Personal Information Processing

The Company collects and uses personal information as follows. The Company collects only the minimum personal information necessary at the relevant time and uses it strictly for purposes supported by legal grounds or prior consent:

1. Items of personal information processed without the consent of the data subject
   The Company processes the following personal information items without the consent of the data subject:

   Legal Basis	Type	Purpose of collection	Items Collected	Retention Period
   Article 15(1)(4) of the Personal Information Protection Act (PIPA)	Membership Registration	To verify the user’s intent to register; to identify and authenticate users for membership-based services; to maintain and manage user eligibility; to prevent unauthorized or fraudulent use of services	User ID (email address), Password, Name, Mobile Phone Number, CI (Connecting Information)	Until membership withdrawal
   	Social Login	To enable sign-up and login via social media accounts (e.g., Kakao, Apple); to identify and authenticate data subjects; to maintain and manage membership eligibility	Kakao: Mobile Phone Number, Email, CI (Connecting Information) Apple: Name, Email, User ID, CI (Connecting Information), Mobile Phone Number	Until membership withdrawal
   	Provision of Goods or Services	To process payments, deliver products, and handle returns and refunds	Purchaser: Name, Phone Number, Email Address Recipient: Name, Shipping Address, Phone Number Payment Information: Payment Method, Amount, Date, Approval Number, Refund Information Refund Information (Refund Bank Name, Refund Account Number, Account Holder Name)	Pursuant to Article 6 of the Act on the Consumer Protection in Electronic Commerce: - Records of contracts or withdrawal: 5 years - Records of payment and supply of goods: 5 years
   	Restock Alarm Service	To send out product arrival notification	Mobile Phone Number	Until completion of the notification service
   	Repair Service	To receive and track repair service requests	Name, Email, Address	Pursuant to Article 6 of the Act on the Consumer Protection in Electronic Commerce: - Records of customer complaints or dispute resolution: 3 years
   	Complaint Handling	Email	Name, Email, Country, Order Number, Inquiry and Processing History	Pursuant to Article 6 of the Act on the Consumer Protection in Electronic Commerce: - Records of customer complaints or dispute resolution: 3 years
   		Chat	Name, Email
   	Automatically Collected Information	Information automatically generated during service use or business processes	IP Address, Cookies, Service Usage History, Access Logs, Payment Records, Device Information (OS, Browser, Device ID, Model Name, etc.)	Pursuant to Article 15-2 of the Protection of Communications Secrets Act: - Records of computer communications or internet access: 3 months

2. Items of personal information processed with the consent of the data subject
   The Company processes the following personal information items with the consent of the data subject.

   Legal Basis	Category	Purpose of Use	Personal Data Collected	Source of Collected Data
   Article 15(1)(1) of the Personal Information Protection Act (Consent of the Data Subject)	Event & Giveaway	Participation in events and giveaway entries	Name, Address, Phone Number, Email Address	Deleted immediately after the event ends
   	Marketing & Promotion	Processing of personal data for service promotion and sales offers	Name, Email	Until membership withdrawal or withdrawal of consent

3. Personal Information Collected from Sources Other Than the Data Subject
   The Company collects and processes the following categories of personal information from sources other than the data subject.

   Legal Basis	Category	Purpose of Use	Personal Data Collected	Retention and Usage Period
   Article 15(1)(4) of the Personal Information Protection Act (Performance of a Contract)	Social Login	To enable sign-up and login via social media accounts (e.g., Kakao, Apple); to identify and authenticate data subjects; to maintain and manage membership eligibility	Email Address	Kakao, Apple

4. Protection of personal information of children under the age of 14
   The Company does not accept registration from children under the age of 14 who require the consent of their legal representatives.

Article 2. Period of Processing and Retention of Personal Information

The Company processes and retains personal information within the personal information retention and use period in accordance with the laws and regulations or within the personal information retention and use period agreed upon when collecting personal information from data subjects.

1. Items and retention period of personal information in accordance with the applicable laws and regulations

   Applicable Law	Item Retained	Retention Period
   Protection of Communications Secrets Act	Login records	3 months
   Act on the Consumer Protection in Electronic Commerce, etc.	Records related to labeling and advertisements	6 months
   	Records related to contracts or withdrawal of offers	5 years
   	Records related to payment and supply of goods	5 years
   	Records related to customer complaints or dispute resolution	3 years

2. Retention of membership registration information in accordance with the Company’s internal policy
   • Prevention of unauthorized use issues: 5 years
     “Unauthorized use” refers to any fraudulent or unfair transactions that deviate from generally accepted e-commerce practices, such as taking unfair profits using the site, including, but not limited to, the following examples:
     
     Ex.) Intentionally interfering with the Company’s normal business activities and service operations, such as interrupting the Company’s business by habitually or repeatedly canceling or returning goods, etc. without a legitimate reason after purchasing goods, etc. using the Site, excessive and repeated membership withdrawal and rejoining, participating in a prize event using multiple emails, or any other act of taking unfair profits using the Site.

Article 3. Procedures and Methods for Destruction of Personal Information

When personal information becomes unnecessary due to the lapse of the retention period of personal information, achievement of the purpose of processing, etc., the Company shall immediately destroy the relevant personal information.
In cases where personal information must be preserved continuously in accordance with other laws and internal guidelines even after the personal information retention period of agreed by the data subject has elapsed or the purpose of processing has been achieved, the relevant personal information shall be transferred to a separate database (DB) or preserved at a different storage location.
The procedures and methods for destroying personal information are as follows.

• Destruction procedure: After achieving the purpose of personal information, the personal information is stored separately for a certain period of time in accordance with internal policies and obligations under the applicable laws and regulations, and then destroyed.
• Destruction method: The Company shall destroy personal information recorded and stored in the form of electronic files in a manner that renders the records irrecoverable or irretrievable, and destroy personal information recorded and saved in paper documents by shredding them with a shredder or incinerating them.

Article 4. Provision to Third Parties

The Company shall process the personal information of the data subject only within the scope specified for the purpose of processing the personal information, and shall provide the personal information to a third party only in cases falling under Articles 17 and 18 of the Personal Information Protection Act, such as the consent of the data subject and special provisions of the law, and shall not provide any other personal information of the data subject to a third party.

The Company may provide personal information to relevant agencies without the consent of the data subject in the event of an emergency, such as a disaster, infectious disease, an event or accident that poses an imminent risk to life or body, or an imminent loss of property, in accordance with the “Guidelines for Handling and Protection of Personal Information in Emergency Situations” jointly announced by the relevant government departments. For more information, please click here.

Article 5. Additional Use and Provision of Personal Information

The Company shall use and provide personal information only to the extent agreed by the data subject; provided, however, that additional personal information may be used and provided without the consent of the user in accordance with Article 15(3) or 17(4) of the Personal Information Protection Act.

In this case, the Company will consider the following for additional use and provision of personal information without the consent of the data subject:

• Whether it is related to the original purpose of collection;
• - Whether there is predictable additional use or provision of personal information in light of the circumstances in which personal information was collected or processing practices;
• Whether users’ interests are unfairly infringed;
• Whether measures necessary to ensure safety, such as pseudonymization or encryption, have been taken.

If additional use/provision of personal information continues to occur, the Company will disclose the criteria for determining the above and check compliance with such criteria.

Article 6. Matters Concerning Entrustment of Personal Information Processing

When entering into an entrustment agreement, the Company specifies in documents such as contracts the prohibition of personal information processing for purposes other than the performance of entrusted duties, technical and administrative protection measures, restrictions on re-entrustment, management and supervision of the Entrustee, liability for damages, etc., in accordance with Article 26 of the Personal Information Protection Act, and supervises whether the entrustee safely processes personal information.

• The Company entrusts personal information processing as follows in order to ensure smooth processing of personal information.

  Data Processor (Trustee)	Delegated Task
  NICE Information Service	Identity verification
  KCP	Payment and delivery
  NAVER PAY	Payment and delivery
  KakaoPay	Payment
  TossPay	Payment
  Chai Corporation (PORTONE)	Payment
  GLOBAL E	International Payment
  NICEPAY	Issuance of cash receipts and expense documentation
  DHL	Delivery
  Maersk Contract Logistics Korea Limited (Subcontracted to: CJ Logistics, Kakao Mobility)	Third-party delivery
  Link Hub (POPBiLL) (Subcontracted to: Sejong Networks Co., Ltd., BJFnetworks Co., Ltd.)	Delivery
  Salesforce, Inc.	Customer support system via Service Cloud
  Matrix Cloud Co., Ltd.	Storage of customer service call and chat records
  Shoplinker GNC Co., Ltd. (Shoplinker)	Connection with third-party consignment partners

  If the entrustee re-entrusts the Company’s personal information processing duties, the Company’s consent is obtained. In the event of a change in the details of the entrusted duties or the entrustee, the details will be disclosed through the Privacy Policy.
  
  The Company provides and entrusts personal information collected from service users to foreign countries as follows. If you do not want to transfer your personal information overseas, you may request to withdraw from membership through the website (My Page-Edit Profile). If a data subject refuses to transfer personal information to a foreign country, the Company shall exclude it from such transfer; provided, however, that if you refuse transfer, you will not be able to use services for which overseas transfer is necessary.

• The Company entrusts some personal information processing tasks overseas to ensure smooth service provision. The personal information to be transferred is as follows.

  Legal Basis	Delegated Task	Transferred Personal Data	Country of Transfer	Time & Method of Transfer	Data Recipient	Purpose of Use	Retention and Usage Period
  Article 28-8(1)(3) of the Personal Information Protection Act (Outsourcing and Storage of Personal Data Processing)	Delivery Service	Name, Mobile Phone Number, Address	Singapore	Transmitted via network during service usage	Maersk Contract Logistics Korea Limited (MLmobilitysolutions@maersk.com)	For delivery service	Destroyed upon contract end
  	Provision of live chat service on website	Name, Email Address, Phone Number, Purchase History, Inquiry and Processing Records	Hong Kong	Transmitted via network during service usage	Powerfront Pte Ltd. (support@powerfront.com)	To provide live chat service on website	Destroyed upon contract end
  	Newsletter	Email Address	United States	Transmitted via network during service usage	Mailchimp (Intuit customer support, 1-800-446-8848)	To send out newsletter	Destroyed upon contract end
  	Order Related Emails	Email Address	United States	Transmitted via network during service usage	SendGrid (privacy@twilio.com.)	To send out order related information	Destroyed upon contract end

Article 7. Matters Concerning Measures to Ensure the Security of Personal Information

Article 8. Matters Concerning Installation, Operation, and Refusal of Automatic Personal Information Collection Devices

<Installed/Operated Automatic Personal Information Collection Devices>
In order to provide individual services and conveniences to data subjects, the Company uses “cookies” that store and retrieve information from time to time.
Cookies are small amounts of information sent by servers used to operate websites to data subjects’ internet browsers and are stored on data subjects’ PCs or mobile devices.
Data subjects can set up settings such as allowing or blocking cookies by setting web browser options; provided, however, that if you refuse to store cookies, it may be difficult to use customized services.

1. Allowing/blocking cookies in the web browser
a. Chrome: Select “⁝” in the upper right corner of the web browser > New incognito window (shortcut: Ctrl+Shift+N)
b. Edge: Select “...” in the upper right corner of the web browser > New InPrivate window (shortcut: Ctrl+Shift+N)

2. Allowing/blocking cookies in the mobile browser
a. Chrome: Select “⁝” in the upper right corner of the web browser > New private tab.
b. Safari: Mobile device settings > Safari > Advanced > Block all cookies
c. Samsung Internet: Select the “Tab” icon below the mobile browser > Turn on Secret Mode > Start

Article 9. Rights, Obligations, and Methods of Exercise of Data Subjects and Legal Representatives

Data subjects may exercise their rights as a data subject (accessing, correcting, withdrawing consent to, or deleting their registered personal information) at any time, and may request access, provision, correction, withdrawal of consent, deletion (withdrawal), suspension of processing, objection, etc. with respect to the following matters.

Data subjects can check, modify, or delete personal information at any time through the following channels on the website. After logging in, “Account > Edit Profile > Save/Delete Account”

The Company shall take measures without delay when contacting the complaint handling department in accordance with “Article 10. Personal Information Protection Officer and Remedies for Infringement of Rights and Interests of Data Subjects” for relevant consultation and handling of inquiries.

You may exercise your rights through an agent, and in such cases, you must submit a power of attorney in accordance with the form in Appendix 11, “Public Notice on Methods of Processing Personal Information.”

Requests for access to and suspension of processing of personal information may limit the rights of users pursuant to Article 35(4) and Article 37(2) of the Personal Information Protection Act, and requests for correction and deletion of personal information cannot be made if the personal information is specified as the subject of collection in other laws.

In cases where the consent of the data subject has been obtained or prior notice has been given through a contract, etc., with regard to the fact that an automated decision is being made, if there are clear provisions in the law, the rejection of the automated decision is not acknowledged, and only an explanation and a request for review can be made.

- In addition, a request for rejection or explanation of an automated decision may be rejected if there is a legitimate reason, such as a risk that the life, body, property, or other interests of another person may be unfairly infringed upon.

Article 10. Chief Privacy Officer and Remedies for Infringement of Data Subject Rights

The Company designates a Chief Privacy Officer and operates a dedicated department as follows to take overall responsibility for personal data processing and to handle complaints and provide remedies for any infringement of data subject rights.

Data subjects may seek dispute resolution or consultation related to personal data infringement by contacting institutions such as the Personal Information Dispute Mediation Committee and the Personal Information Infringement Report Center of the Korea Internet & Security Agency (KISA). For other reports or inquiries regarding personal data infringement, please contact the following organizations.

1. Personal Information Dispute Mediation Committee: 1833-6972 (www.kopico.go.kr)
2. Personal Information Infringement Report Center: 118 (privacy.kisa.or.kr)
3. Supreme Prosecutors’ Office: 1301 (www.spo.go.kr)
4. National Police Agency: 182 (ecrm.cyber.go.kr)

Effective Date of this Privacy Policy: September 04, 2025

You may access the previous version of the Privacy Policy below.