Article 1 (Purpose)

These Terms and Conditions are intended to define the rights, obligations, and responsibilities between the Mall, operated by IICOMBINED Co., Ltd. (an e-commerce business operator), and the users, with respect to the internet-related services (hereinafter referred to as the “Services”) provided through the Mall.

• 「These Terms shall also apply, to the extent not contrary to their nature, to electronic commerce conducted via PC communication, wireless internet, mobile, or other means.」

Article 2 (Definitions)

1. “Mall” means to a virtual business space established by the Company using computers and other information and communications equipment to enable users to trade goods or services (hereinafter referred to as “Goods, etc.”). The term also refers to the business entity that operates the online platform.
2. “User” means any person, whether a member or a non-member, who accesses the Mall and uses the Services provided in accordance with these Terms and Conditions.
3. “Member” means a person who has registered as a member on the Mall and is eligible to continuously use the Services provided by the Mall.
4. “Non-member” means a person who uses the Services provided by the Mall without registering as a member.

Article 3 (Display, Explanation, and Amendment of Terms)

1. The Company shall display these Terms and Conditions, along with the trade name, name of the representative, business address (including the address for handling consumer complaints), phone number, email address, business registration number, online sales business registration number, personal information protection officer, and other relevant details, in a manner that is easily accessible on the initial service screen (main page) of the Mall. The full content of the Terms may be made accessible via a linked page.
2. Before obtaining a user’s agreement to these Terms, the Company must provide a separate linked screen or pop-up to clearly highlight and confirm important matters such as withdrawal of offers, delivery responsibilities, and refund conditions, to ensure users fully understand them.
3. The Company may revise these Terms to the extent that such revisions do not violate applicable laws including, but not limited to, the Act on Consumer Protection in Electronic Commerce, the Act on the Regulation of Terms and Conditions, the Basic Act on Electronic Documents and Transactions, the Electronic Financial Transactions Act, the Digital Signature Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, the Door-to-Door Sales Act, and the Framework Act on Consumers.
4. When revising the Terms, the Company shall provide notice of the effective date and reason for the revision alongside the current version on the initial page of the Mall, at least seven (7) days before the effective date until the day before it takes effect. For changes that are unfavorable to users, the Company shall provide at least thirty (30) days’ prior notice. In such cases, the Company shall clearly present a comparison between the original and revised versions in a manner understandable to users.
5. Any revised Terms shall apply only to contracts concluded after the effective date. Contracts entered into before the effective date shall remain governed by the previous version of the Terms, unless the user expressly requests application of the revised Terms and the Company consents to it during the notice period defined in Paragraph 4.
6. Any matters not stipulated in these Terms or any interpretation thereof shall be governed by the applicable provisions of the Act on Consumer Protection in Electronic Commerce, the Act on the Regulation of Terms and Conditions, consumer protection guidelines prescribed by the Fair Trade Commission, and relevant laws or commercial practices.

Article 4 (Provision and Modification of Services)

1. The Company shall provide the following services through the Mall:
   1. Provision of information on goods and services, and execution of purchase contracts
   2. Delivery of goods or fulfillment of services under executed purchase contracts
   3. Provision of brand news, event information, and other updates
   4. Customer support services
   5. Member-exclusive services, including product repair services, product reservation and restock notifications, engraving services, etc.
   6. Other supplementary services as determined by the Company
2. If goods become out of stock, or in the event of technical errors or changes in specifications, the Company may cancel the contract or modify the details of goods to be provided under future contracts. In case of cancellation, the Company shall notify the user within three (3) business days. If the content is modified, the revised details and expected delivery date shall be immediately announced posted in the same manner and location as the original information.
3. If the Company shall change the content of a service under an already concluded contract due to reasons such as stock depletion or specification changes, it shall promptly notify the user at the address or contact information available to the Company.
4. In such cases, the Company shall compensate the user for any damages incurred. However, this shall not apply if the Company proves it acted without intent or negligence.

Article 5 (Suspension of Services)

1. The Company may temporarily suspend the provision of services if maintenance, replacement, or malfunction of computers or other information and communication equipment occurs, or if communication is interrupted.
2. The Company shall compensate users or third parties for damages resulting from temporary service suspension due to the reasons stated in Paragraph 1. However, this does not apply if the Company proves there was no intent or negligence.
3. If the Company can no longer provide Services due to changes in business type, discontinuation of operations, or mergers with other companies, it shall notify users in accordance with the methods specified in Article 8.

Article 6 (Membership Registration)

1. A user may apply for membership by completing the registration form provided by the Company and indicating agreement to these Terms and Conditions.
2. The Company shall approve membership for applicants under Paragraph 1, unless they fall under any of the following:
   1. The applicant has previously lost membership status under Article 7, Paragraph 3. However, if three (3) years have passed since the loss of membership and the Company grants re-registration, the individual may be accepted.
   2. The registration contains false information, omissions, or errors.
   3. The applicant is under the age of 14 on the date of registration.
   4. The applicant used another person’s information to register
3. The Company determines that technical reasons significantly hinder membership registration
4. A membership agreement becomes effective when the Company’s acceptance is delivered to the user.
5. Members shall promptly update any changes to their registration information via the Mall. The Company shall not be liable for any adverse consequences arising from the member’s failure to do so.

Article 7 (Withdrawal of Membership and Disqualification)

1. A member may request to withdraw from membership at any time, and the Company shall process the withdrawal without delay. The Company does not restrict re-registration of a withdrawn member.
2. The Company may limit or suspend a member’s qualification if the member falls under any of the following circumstances:
   1. Registered with false information at the time of application
   2. Fails to pay for goods purchased or other debts incurred through use of the Mall by the due date
   3. Disrupts the use of the Mall by others or steals their information, thereby disturbing e-commerce order
   4. Engages in acts prohibited by law or these Terms, or contrary to public morals through the Mall
   5. Spreads false or baseless information that damages the reputation or credibility of the Company or third parties
   6. Verbally abuses, threatens, or uses inappropriate language or behavior toward Company staff during service interactions
   7. Repeatedly cancels, exchanges, or returns goods in a manner deemed excessive or abusive, without reasonable grounds, thereby interfering with the Company’s business
3. If the same violation is repeated twice or more, or if the cause of suspension is not resolved within 30 days, the Company may revoke the member's qualification.
4. In the event of disqualification, the Company will delete the membership record and notify the member in advance, granting at least 30 days for explanation.

Article 8 (Notices to Members)

1. When the Company provides notices to a member, such notices may be sent to the email address or mobile phone number (via SMS, LMS, MMS, mDM, or Alimtalk, etc.) that the member has designated in advance.
2. For notifications to a large number of unspecified members, the Company may substitute individual notice by posting the information on the bulletin board of the Mall for at least one (1) week. However, matters that significantly affect a member’s individual transactions will be communicated directly.

Article 9 (Purchase Application and Consent to Provision of Personal Information)

A user may apply for the purchase of goods or services through the Mall by following procedures similar to the ones below. The Company shall ensure that the following matters are clearly presented to the user during the purchase process:

1. Searching and selecting goods or services
2. Entering recipient information: name, address, phone number, email address (or mobile number)
3. Confirming the contents of the Terms and Conditions, any restrictions on the right to withdraw an offer, applicable delivery charges, installation fees, or other related costs
4. Indicating agreement to these Terms and confirmation or rejection of the items listed in item 3 (e.g., by clicking a checkbox)
5. Submitting the purchase application and confirming the order, or providing consent to the Company’s confirmation of the order
6. Selecting a payment method

Article 10 (Formation of Contract)

1. The Company may reject a user’s purchase application made pursuant to Article 9 under any of the following circumstances:
   1. If the application contains false, missing, or incorrect information
   2. If the applicant is a minor under the age of 14 attempting to purchase goods
   3. If the applicant has a history of habitually canceling, exchanging, or returning goods without just cause, or frequently delaying payment for previously purchased goods, thereby interfering with the Company’s operations
   4. If the Company reasonably determines that accepting the purchase would cause significant technical or operational difficulties
2. A contract shall be deemed to be formed at the time the Company’s acceptance is delivered to the user in the form of a notice of receipt as described in Article 12, Paragraph 1.
3. The Company’s notice of acceptance shall include confirmation of the user’s purchase request, availability of the goods, and information regarding any corrections or cancellations to the application.

Article 11 (Payment Methods)

Payment for goods or services purchased through the Mall may be made using any of the following available methods. The Company shall not charge any additional fees under any justification for the use of a particular payment method:

1. Bank transfers via phone banking, internet banking, or mail banking
2. Payment by prepaid cards, debit cards, or credit cards
3. Direct deposit via online bank transfer
4. Payment via electronic payment methods or Company-approved digital currency
5. Payment using gift certificates issued by the Company
6. Any other electronic payment methods approved by the Company

Article 12 (Notification of Receipt and Modification or Cancellation of Purchase Application)

1. When a user submits a purchase application, the Company shall send a notification confirming receipt of the application.
2. Upon receiving the confirmation of receipt, the user may request to modify or cancel the purchase application if there is any inconsistency. If such a request is made before the product has been shipped, the Company shall promptly comply with the request. However, if payment has already been made, the matter shall be handled in accordance with Article 15 regarding withdrawal of offer and related provisions.

Article 13 (Supply of Goods, etc.)

1. Unless otherwise agreed upon regarding the supply timing, the Company shall take commercially reasonable measures—such as production, packaging, and processing—to enable delivery of the goods within seven (7) days from the date of the user’s purchase application. If payment has been received in full or in part, the Company shall proceed with delivery within three (3) business days of receipt. The Company shall also take appropriate measures to allow the user to check the supply status and progress of the goods.
2. The Company shall indicate the delivery method, who bears the delivery cost by method, and the estimated delivery time for each method. If the Company fails to meet the agreed-upon delivery schedule, it shall compensate the user for any resulting damages—unless it can be proven that the delay was not caused by the Company’s intent or negligence or force majeure.
3. The delivery method, cost responsibility, and delivery periods mentioned in Paragraph 2 may be adjusted according to the Company’s policies. In such cases, the changes shall be notified in accordance with Article 3, Paragraph 4.
4. Considering the type, nature, production method, delivery procedure, usage method, and scope of the goods, the Company may establish and provide additional policies, terms, or guidelines. In such cases, those separate provisions shall take precedence for the purchase, supply, or use of the relevant goods.

Article 14 (Refunds)

If the Company is unable to deliver or provide goods due to reasons such as stock shortages, it shall promptly notify the user of the reason. If payment has already been received, the Company shall refund the amount paid or take necessary steps for the refund within three (3) business days from the date of receipt. However, if it is difficult to notify the user due to reasons not attributable to the Company, it may take more than three (3) business days.

Article 15 (Withdrawal of Offer, etc.)

1. A user who has entered into a purchase contract with the Company may withdraw their offer within seven (7) days from the date they receive a written confirmation of the contract pursuant to Article 13(2) of the Act on Consumer Protection in Electronic Commerce. If the delivery of goods occurs later than receipt of the contract document, the withdrawal period starts from the date the goods are received or delivery begins. Exceptions shall apply if otherwise provided by the relevant laws.
2. If the user has received the goods, withdrawal of offer, returns, or exchanges may be restricted in the following cases:
   1. If the goods are lost or damaged due to reasons attributable to the user (excluding damage to packaging for the purpose of inspecting the product)
   2. If the value of the goods has significantly diminished due to partial or full use by the user
   3. If the value has significantly diminished due to the passage of time, making resale difficult
   4. If the product can be replicated and the packaging of the original product has been damaged
   5. If the goods were made individually according to the user’s order (e.g., DIY, engraved items) and the restriction was notified in advance
   6. In other cases specified by applicable law
3. In the cases listed in items 2 to 6 of Paragraph 2, the user’s right to withdraw shall not be restricted unless the Company clearly disclosed the limitation or provided samples in advance.
4. If the user does not return the product within 14 days from the date of return or exchange request, or if the user cannot be contacted, the request will be deemed invalid.
5. If the reason for withdrawal is that the goods differ from their labeling, advertisement, or contract terms, the user may withdraw within three (3) months of the delivery date or within thirty (30) days from the date they became aware (or should reasonably have become aware) of such discrepancy.

Article 16 (Effect of Withdrawal of Offer, etc.)

1. When the Company receives a returned product from the user, it shall refund the amount received from user received within three (3) business days from the date of receipt of the returned goods. If the refund is delayed, the Company shall pay default interest calculated based on the rate prescribed in Article 21-2 of the Enforcement Decree of the Act on Consumer Protection in Electronic Commerce.
2. If the user paid by credit card or electronic payment, the Company shall promptly request the payment service provider to cancel or halt the charge.
3. In the event of a withdrawal of offer, the user shall bear the return shipping cost. However, if the withdrawal is due to discrepancies in labeling, advertising, or contract terms, the return cost shall be borne by the Company.
4. If the user paid for delivery upon receiving the goods, the Company shall clearly indicate who bears the delivery cost in the event of a withdrawal.

Article 17 (Protection of Personal Information)

1. When collecting the personal information of users, the Company collects personal information to the minimum extent necessary for the provision of services, and manages and handles such information in accordance with the Privacy Policy.
2. At the time of membership sign-up, the Company does not collect information necessary for the performance of the purchase agreement in advance; provided, however, that the foregoing shall not apply to cases where the minimum amount of specific personal information is collected where identification is required prior to the purchase agreement for the performance of obligations under the applicable laws and regulations or for safe transactions.
3. When collecting and using a user’s personal information, the Company notifies the user of the purpose and obtains consent from the user.
4. The Company shall not use the collected personal information for any purpose other than the intended purpose, and in cases where a new purpose of use occurs or the personal information is provided to a third party, the Company shall notify the user of such purpose at the use/provision stage and obtain consent from the user; provided, however, that exceptions are made if the applicable laws and regulations stipulate otherwise.
5. If the Company is required to obtain the consent of the user pursuant to Paragraphs 2 and 3, the Company shall specify or notify in advance the matters prescribed by the applicable laws and regulations, such as the identity (affiliation, name and telephone number, and other contact information) of the Personal Information Protection Officer, the purpose of collecting and using the information, and the matters related to the provision of information to a third party (the person to whom the information is provided, the purpose of provision, and the details of the information to be provided), and the user may withdraw this consent at any time.
6. Users may request access to their personal information held by the Company and correction of errors at any time, and the Company is obligated to take necessary measures without delay.
7. In order to protect personal information, the Company shall limit the number of persons who handle the personal information of Members to the minimum, and shall be fully liable for any damages suffered by Members due to the loss, theft, leakage, provision to a third party without consent, alteration, etc. of the personal information of the Members, including credit cards, bank accounts, etc.
8. When the purpose of collection or provision of personal information is achieved, the Company shall destroy the relevant personal information without delay.
9. (Previous Paragraph 2 amended to Paragraph 9)
   The Company posts the Privacy Policy at the bottom of the Mall by means of a link, etc., so that users can easily access and view it.

Article 18 (Obligations of the Mall)

1. The Company shall not engage in any act prohibited by law or these Terms or that is contrary to public morals and shall make its best effort to continuously and reliably provide goods and services in accordance with these Terms.
2. The Company shall establish a security system to protect users' personal data including but not limited to credit information and shall manage and take necessary actions to prevent loss, theft, leakage, unauthorized third-party access, or alteration of such information
3. If the Company causes damage to a user by engaging in false or exaggerated advertising in violation of Article 3 of the Act on Fair Labeling and Advertising, it shall be liable for such damages.
4. The Company shall not send advertising emails for commercial purposes without the user’s explicit consent.

Article 19 (Members’ Obligations Concerning IDs and Passwords)

1. Except as set forth in Article 17, the Member shall be responsible for managing the ID and password.
2. Members shall not allow third parties to use their IDs and passwords.
3. The Member shall be liable for any and all losses, damages, or other disadvantages arising from the Member’s failure to comply with the obligations under this Article, including cases where the Member fails to change the password despite being aware that his/her ID and password have been stolen or used by a third party, fails to notify the Company of such circumstances, fails to comply with the Company’s measures, etc.
4. If it is suspected that a Member’s ID and password have been leaked externally, the Company may take protective measures such as locking the account, and the Member’s use may be restricted.

Article 20 (User Obligations)

Users shall not engage in any of the following acts:

1. Registering false information when applying for or modifying their account
2. Using another person’s information without authorization
3. Arbitrarily altering information posted on the Mall
4. Transmitting or posting information (e.g., computer programs) not approved by the Company
5. Infringing the intellectual property rights of the Company or third parties
6. Defaming or destrupting the operations of the Company or third parties
7. Posting or publicly displaying obscene, violent, or otherwise offensive content contrary to public order and morals
8. Inputting false or unauthorized commands into a computer or information processing device, or interfering with information processing (e.g., hacking)
9. Disrupting the use of the Mall by others or misappropriating their information, thereby undermining e-commerce integrity
10. Verbally abusing, threatening, or using obscene language toward Company staff during service use, thereby interfering with operations
11. Repeatedly canceling, exchanging, or returning goods without just cause and thereby interfering with the Company’s operations

Article 21 (Relationship Between Linked and Linking Platforms)

1. If the Mall is linked to another website or platform via hyperlinks (including text, images, videos, etc.), the Mall shall be referred to as the "Linking Mall," and the other site as the "Linked Mall."
2. The Linking Mall shall not be held liable for any transactions between the user and the Linked Mall, which independently provides goods and services, provided that the Company clearly disclaims such liability through a notice on the initial landing page or a pop-up at the time of redirection.

Article 22 (Ownership of Copyrights and Restrictions on Use)

1. Copyrights and other intellectual property rights for content created by the Company shall remain the sole property of the Company.
2. Users may not use any information obtained through use of the Mall—which is owned by the Company—for commercial purposes (including reproduction, transmission, publication, distribution, or broadcasting), nor may they provide such information to third parties without prior written consent from the Company.
3. If the Company wishes to use copyrights that belong to the user under a mutual agreement, it shall notify the user in advance.

Article 23 (Use of User-Generated Content)

1. With the user’s consent, the Company may post user-generated content such as photos, videos, reviews, feedback, or other materials (hereinafter referred to as “User Content”) on the Mall. In doing so, the Company shall comply with copyright laws, and users may at any time request deletion, exclusion from search results, or switching to private via customer service or available service tools.
2. Such consent includes a royalty-free, non-exclusive, perpetual, transferable, and sublicensable license granted to the Company to reproduce, modify, publish, translate, create derivative works from, distribute, and display the User Content worldwide for the purposes of product/service provision and marketing. Users further acknowledge and agree that the Company reserves the right to remove such content at its sole discretion.
3. Users represent and warrant that they hold all necessary rights, including copyright and publicity rights, to the content they submit and that their content does not infringe upon the rights of any third party. If a user breaches this warranty and causes harm to the Company, the user agrees to indemnify, defend, and hold harmless the Company from and against any claims, damages, or liabilities arising from such breach. The Company assumes no legal liability for any issues arising from User Content.

Article 24 (Dispute Resolution)

1. The Company shall establish and operate a customer support and claim handling system organization to address legitimate complaints or concerns raised by users and to compensate for any resulting damages.
2. The Company shall prioritize the resolution of complaints and feedback received from users. If prompt handling is difficult, the Company shall immediately notify the user of the reason and the expected timeline for resolution.
3. In the event of an e-commerce dispute between the Company and a user, and if the user files for dispute resolution, the matter may be may be submitted for mediation to a dispute resolution body designated by the Fair Trade Commission or the relevant local government.

Article 25 (Jurisdiction and Governing Law)

1. Any legal disputes between the Company and the user related to electronic commerce transactions shall fall under the exclusive jurisdiction of the district court that governs the user’s address at the time of filing. If the user’s address is unknown or unclear, jurisdiction shall be determined pursuant to the Civil Procedure Act of the Republic of Korea, based on the user’s domicile or place of residence. In the case of a user residing overseas, the dispute shall be filed with a court having jurisdiction under the Civil Procedure Act of Korea.
2. These Terms and all disputes arising between the Company and the user in connection with transactions shall be governed by and construed in accordance with the laws of the Republic of Korea.