If you have any questions or need further assistance, please contact us your convenient methods. Please refer to each category of Shipping, Returns, Track your order for more details.
Online Customer Service Hours of Operation Monday - Friday: 9:30am - 5pm (GMT+9)
For product information and online purchase call us at 1600-2126, our customer advisor will be happy to assist you. If you wish to contact the Offline store, please go to the ‘Stores’. (Your call may be record for quality and monitoring purposes)
Please click to ‘E-mail us’ to leave your inquiry to GENTLE MONSTER customer service. Send us details and contact information we will reach you within 48 business hours.
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